Enquiry and purchase terms
PipedGas is operated by Enamun Pvt. Ltd.
Enquiry comes first
Catalogue pages help identify materials. An enquiry, image, listed variation, supplier offer or indicative rate does not confirm availability, technical approval or an order. Representative illustrations are labelled. Confirm the actual manufacturer, specification and project requirements with the reviewed quotation.
Your reviewed quotation
Check each line’s exact item, manufacturer, unit, quantity, price, tax, freight, validity, payment terms and promised delivery. Ask Sales about a mismatch before acceptance. The accepted quotation and subsequent issued documents govern the agreed transaction; later catalogue changes do not rewrite it.
Payment and credit
Bank transfer is the initial payment route. Only use payment instructions verified by the team. A payment screenshot is not confirmation of cleared funds. Credit applies only after separate Finance approval. PDC or bank-guarantee evidence is not cleared cash. Do not pay simply because you submitted an enquiry.
Documents and questions
Enamun’s Zoho Books invoice and credit note are the issued accounting documents. Contact support@pipedgas.com with your reference to clarify terms, correct information or raise a concern. Account actions and commitments remain subject to the feature and approval controls currently enabled.
